Team Robot web content has been tested on the following platforms/browsers:Windows
Latest release versions of IE, Firefox, and ChromeMac
Latest release versions of Safari and Firefox
While our web content will probably work in other modern browsers, older browser versions, and on Linux, we will only officially support the configurations listed above.We will never officially support beta versions of web browsers.
There are just too many browsers and they update way too often for a small company to test on all of them, so we limit our testing to the most common release versions.
You should always
be using an updated version of your favorite browser! There is no reason or excuse for any person (or company) to be using outdated browsers. Newer versions are faster, more capable, and more secure.
If you are using IE9 and getting a message that says you need to get the latest version of IE to use the site, or the site looks totally mangled, you probably have compatibility mode turned on. To ensure that compatibility mode is turned off:
1. Usually you will see an icon that looks like a torn piece of paper on the right side of IE9's address bar (you should see 3 icons, the compatibility mode icon, the refresh circular-arrow icon, and the cancel "X" icon).
2. If you do not see a compatibility mode icon near your address bar, do the following:
a. Press the 'Alt' key to show the menus in IE9
b. Go to Tools -> Compatibility View Settings
c. Ensure that askmrrobot.com does not appear in the listbox in the middle of the dialog; if it does, simply remove it.
d. Ensure that "Display all websites in Compatibility View" is NOT checked.
A parting comment from Mr. Robot:
If you're using IE 6, 7 or 8, you're dead to me.