Error after 12/2 update, "Object reference not set to an instance of an object"

Ask Mr. Robot Ask for help
1

Still getting the following error on all of my toons: " Error

Object reference not set to an instance of an object.

Ticket Number: 2dbe4a8de3c840ff88fdec9559aa441e"

Thanks

1 Like
2

that’s the error I’m getting now as well after the previous one was fixed

3

Error

Object reference not set to an instance of an object.

Ticket Number: dff585989a2b4439acc8f43f1c1676fe

4

This is a different error – I’ll take a look at it. Seems to be related to some fixes that we made to how jewelcrafting gems are handled – removed a few cases where it was possible to violate the unique constraint… but there are other cases where it is not working. We should be able to fix it shortly.

5

0fbc04ba0a6b465d963f9cdeda0c979c

Same here. Hopefully this error code helps. Thanks!

6

Give it another try – I think this issue should be fixed now.

7

I’m still getting this same error

8

Could you give me some more detail so that I can try to reproduce your specific case? What action do you take that causes this error? Also, could you press the “help” link next to the big Best in Bags section header, then press the Create Support Post button, and paste the generated snapshot ID into your reply here – with that I can hopefully reproduce your case.

9

Import gear from addon > Send to addon

Then I get the message below pop up

Error

Object reference not set to an instance of an object.

Ticket Number: 6a8c0a12a3724dc1b0bb5a72bf990c34

10

Thanks, I’ll take a look. Seems to be related to some changes we made for a few cases with jewelcrafter gems.

11

Give it another try – should be fixed now.