Error Loading AMR Client


#1

An unexpected error has occurred: Could not parse the JSON file. Error on line number ‘1’: ’ '.

Please go to the Contact page at askmrrobot.com and submit a technical support request if this error persists.

Press any key to exit…

I already redownloaded the client zip folder, but it changed nothing.


#2

I would need more information to help you out:

What operating system are you on, and which version of the client are you using: the windows only or the any-platform version?

When do you get the error – immediately upon starting it, or after you do something?


#3

I’m on windows, using the windows-specific version. It happens at startup before any input.


#4

Have you tried completely deleting the AskMrRobotClient folder, and re-downloading it?