How do I delete my account? Why isn't the delete button on the account management page?


#1

I may be missing something however from what I can see there is no option to delete my account on the accounts page. I don’t want me CC to be debited again… because I can’t close my account I’ve had to get the bank to block my card.


#2

You can cancel your account right on the billing page: https://www.askmrrobot.com/account/billing

If you don’t see an option to cancel, then you don’t have a recurring subscription.

If you are getting billed, then you likely have a second account under a different username. If you contact us via email (https://www.askmrrobot.com/support), we will assist you with any account-related issues within 24 hours on business days.

Completely deleting your account requires contacting us directly via email, and someone can help you.