Keeps saying Trial expired


#1

I paid for a yearly subscription and it won’t let me use the site due to trial expired.


#2

On the “support” section of the main website (found in the menu on the top right), there is a contact form for account and billing related issues. Use that and someone will get back to you within 24 hours.
https://www.askmrrobot.com/support

(Sometimes this happens if a person is not logged in with the same username they purchased the account on - so you could also check that too, but if that’s not it, we’ll have to look up your account and figure out what happened.)