"Character not found" while using import from Armory

It’s been weeks now that i can’t import Character from Armory just searching by
Region: EU
Server: Pozzo dellEternità
Name: anyone I try

Is it a Blizzard problem or can you check if it can be fixed? I always have to import from addon, but if i can’t access to WoW i can’t sim my chars :frowning:

Thanks in advance! ^-^

I’ll check… we switched to blizzard’s new APIs, and my guess is that they changed something with that particular realm. For whatever reason, that specific realm has always given the blizzard APIs trouble… they can’t quite seem to decide on a consistent name for it in various languages.

Can you give me a specific character to test out?