I’ll check… we switched to blizzard’s new APIs, and my guess is that they changed something with that particular realm. For whatever reason, that specific realm has always given the blizzard APIs trouble… they can’t quite seem to decide on a consistent name for it in various languages.
Sorry, I’ve never noticed the answer, the problem has been always up (I usually import manually my char throug addon) but when i can’t log in i still can’t check and do some test.
You can try with one of these: Vølpe - Nevön - Envel - Zevos - Hotec - Efrim
The english name should be Well of Eternity (if this could help in some way)
Sorry – got bogged down and this issue slipped through the cracks.
I have to do some updates to the battle.net APIs because they are retiring the old ones soon, and I’ll investigate this along with that – I’ll test this specific realm with the new APIs, because I’m sure they’ll handle it differently than before…
Just to follow up: this will be fixed with the next site update (probably tomorrow sometime), which switches over to the newer battle.net API. I tested a few of these characters and they load correctly now.