When I load that, I see that you have no relics or crucible traits… which I’m assuming you probably do? To get those to load, you need to open up the user interface for them in-game at least once after installing our in-game addon.
- open your bank once (make sure it stays open for a couple seconds)
- open up your artifact once (where you choose traits)
- open up the netherlight crucible once
- if you want best in bags to recommend relics, preview any unused relics in your bag once
- activate each of your specs, and do the same – you only need to preview each individual relic once though, doesn’t matter which spec
After you have done this once (on each character), it will automatically stay in sync.