Could you try deleting your AskMrRobotClient folder, and download a new version from our website and try it again? I’m wondering if maybe a bad setting is causing this issue – deleting and re-downloading will clear out any saved settings you might have.
Are you still getting an error?
If yes could you provide more details about the environment you’re running it in please?
We don’t know which operating system you’re using or the version so far!