AMR is not picking up any geaer etc

when I use the addon to pick up the gear etc from my bank to start the simulation there is nothing for me to Ctrl-C. There is no data being made or anything. I have uninstalled the client, reinstalled manually from the website, even reinstalled it from twitch with no effect. there is no data for me to copy into askmrrobbot simulator. please help

So, when you open up the addon in-game, the “export” box is empty?