Biggerhammer on Proudmoore isn't found

I am attempting to load my character Biggerhammer and it says character not found, it is a lvl 104, is that why?

Weird, try using the in-game addon to Import your character

yep fixed it, thanks

The armory ( api) can be a bit finicky sometimes – especially if you haven’t played the character in a while. Usually trying again after waiting a bit will fix it.

We highly recommend using the in-game addon whenever possible. The main use for the armory is to load another person’s character.