Billing Auto-Renewal Question refund plz

Hello to you, I have just noticed that a payment of 11.44 eu has just been made to my account. This payment corresponds to the subscription taken out on your site and the renewal of this subscription. But now, I haven’t used your site and the program for over 9 months and I forgot to stop renewing this payment. This is very annoying, because I really forgot to do it. I would like to know how to be reimbursed for this amount? of course it is not a large sum, but you will understand that this payment is void since I no longer use your program or your site, I have completely stopped playing wow. so you know that I’m telling the truth, just look at the last connections or other use of your site. Thank you in advance for giving me an answer. Kind regards

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