a4b3607ea4b14e34abfcecbd6938c032
both the neck and chest pieces are in actuality only at 3/6 not the 6/6 the in-game app has recorded them at
So they are showing correctly on the website, but incorrectly in the game?
no sorry the website shows the incorrect upgrade level
What item level should the heirlooms be? Heirlooms are always a bit tricky, Blizzard uses weird ways to scale them compared to other items. If I know what ilvl they should be for you in-game I can try to match it up to the data being provided by Blizzard for these items.
the website shows the chest and the neck as 6/6 but those 2 pieces are actually only 3/6
Yes – but I don’t know what item level 3/6 is supposed to be. We’re showing item level 298. What does it show in game for your items?
sorry in game that is item level 199
Thanks – yeah I’m not quite sure how they are scaling those items… there must be an extra piece of information attached to the item in-game that our addon is not getting. Unfortunately it is very tough for me to test without actually having the item in my own inventory…
That said, one way I could figure it out would be for you to send me your AskMrRobot.lua file which stores all of our settings for the in-game addon, which also has a snapshot of the blizzard data for each of your items. That file is located in your WoW folder at a path like:
C:\Program Files (x86)\World of Warcraft\_retail_\WTF\Account\YOURACCOUNT\SavedVariables\AskMrRobot.lua
You could post that here or send it to me in a private message on the forum (click on my name on any post, then click the Message button).