I asked to cancel my subscription almost 3 years ago and just got billed again. How do I permanently cancel my account?
You can cancel at any time from your account billing page: https://www.askmrrobot.com/account/billing
Link doesnt work. Always directed to “Get Premium” but i dont want. In Account Details there is no way to change Billing, or cancel Account.
If it says “get premium”, then you don’t have an active subscription – there’s nothing to cancel.
If you think that is incorrect, it is usually because you have more than one account. If you contact us via our contact form (click the “hamburger” at the top-right of any page on the main website, then choose Support), someone can help you get it sorted out, usually within 24 hours.