After multiple confirmations, there is no increase in weight, is it a bug? Or does it need to be updated? If it needs to be updated, when will it be updated?
Above is a machine translation.
I’m not sure what the “yellow sapphire” refers to.
I’m assuming that you are referring to a particular item that is not getting a proper value on our website. Could you provide the following two things for us to help figure it out:
- A 32-digit “snapshot ID”, which you can get by clicking the “help” link by the big “Best in Bags” section header and copying the generated ID:
- Let us know what specific item is not ranking properly – you can provide us the item ID which is at the bottom of the tooltips on our site, here is an example:
