Optimize error...anyone can help me?

hi, since some days (I think when the essences came up in 8.2?) I got this when I try to optimize and load my Paladin via battle-net “error:There was an error communicating with battle-net, status:forbidden unknown battle-net API error”??
I tried chrome and firefox…it is on both

Sounds like some kind of error communicating with the battle.net API to load your character – they often have problems when patches come out.

If you give me your region/realm/name, I can try testing it out.

I know that the API is working for some people – just tested it a couple days ago. But sometimes these issues are regional.

In the meantime, I suggest using our in-game addon to load your character instead: https://www.askmrrobot.com/addon