Optimizer Not Loading

Pretty straightforward - Optimizer (Individual) just keep circling so much, cannot even read the error message. Also, am not seeing the help link. Assistance appreciated.
L

I would need a little more information… the help link is next to any of the big section headers e.g. “Best in Bags”.

Alas, because of the circling thing in the middle of the screen, the big section headers are not accessible, not anything next to them. The ? in a circle to the left of the big section headers, which is what I believe you are indicating is also not accessible.

Could you give me the string of data that you copy from the in-game addon to the website? With that I can at least load your character and see if there’s something specific to it, though usually it’s the settings. I can also use that to try and reset all the settings for your character on our server to the default state and see if that helps.

Also, have you tried clearing your browser cache?

Another thing to check would be the javascript console in your browser to see if there are any errors.

Thank you for your efforts. First, I have not tried clearing my browser cache, but will do so. Second, I do not know what the “javascript console” is or where to see it. Third, here is the “string of data” - $114;US;Akama;Malchirani;Dont Release;1;2;60;13:107,15:890,12:150,1:13,5:95;3;.s1;21;;.s2;22;;.s3;23;0110010010001010001101011111001010100210100011100001011100111211110012000011111001020000000120101;.q1;127233s8v60b6652b2108!781AF82A9;44209s5v0b-1867b987j40k49e6214!77642E701;2s10v0b-987b987j49k40e-4!77642E074;1s1v0b-987b987j32k36!77642D029;1s7v0b-987b987j49k40!77642D06E;1s3v0b-987b987j49k40!77642C6E9;1s6v0b-987b987j36k32!77642C543;1s9v0b-987b987j32k40e9!77642C4F3;1683s11v0b0j36x173130e-51!776716CE0;83s15v0b-987b987j40k32e34!776657C86;8242s14b-6408b4383b761b36!76E8C4CD9;1225s13v-7b0b54!77ADD1455;4882s17v6b759!76E3D9662;2s16v0b0!76E3D9860;712s2v1b-813b2108!781B0ADDD;1576s12b-7262b5148b6b537b391x-2e-36!778DDACCA;.q2;127233s8v60b6652b2108!781AF82A9;16888s15v0b-2108b1263e6204!778DB029C;27321s5v0b-1022b987j40k49e10!77642E701;2s10v0b-987b987j49k40e-4!77642E074;1s1v0b-987b987j32k36!77642D029;1s7v0b-987b987j49k40!77642D06E;1s3v0b-987b987j49k40!77642C6E9;1s6v0b-987b987j36k32!77642C543;1s9v0b-987b987j32k40e9!77642C4F3;1683s11v0b0j36x173130e-51!776716CE0;6381s16b-6408b4386b758b36e59!76E8C3998;5327s13b-5180b4383b761b36!76EC766AB;2724s17v-1b813!76E3D9662;691s14b-5967b5148b6b537!76E4175F8;23s2v1b-537b2108!781B0ADDD;1576s12b-7262b5148b6b537b391x-2e-61!778DDACCA;.q3;127232s10v60b6652b2108!781AFB8E4;1s8v0b-2108b2108!781AF82A9;16968s16v0b-2108b1263e6223!778DD3605;27241s5v0b-1022b987j40k49e-9!77642E701;3s1v0b-987b987j32k36!77642D029;1s7v0b-987b987j49k40!77642D06E;1s3v0b-987b987j49k40!77642C6E9;1s6v0b-987b987j36k32!77642C543;1s9v0b-987b987j32k40e5!77642C4F3;1684s11v0b0j49x173128e-53!77670A106;13s2v0b0j40x0!776713C3F;69s15v0b-987b987j40k32e36!776657C86;11625s13b-6408b4383b761b36!76EC766AB;3415s14b-5154b5148b6b537!76E4175F8;1599s12b-5691b5148b6b537b391x0e-36!778DDACCA;.tal;.inv;774!54E83436C;44!54A7955F6;388!54E83437B;4!55218E03E;319!4089A366E;176!4089A3676;2159!54581ACC1;1634!548B87E68;2!54E834440;1448!4089A3643;961!551FE7E72;1!55222756E;61!62A6C9EDD;1291!54A6854D9;2492!54B7AF7E0;607!55201430F;2!54F0563C7;1!5CE5888A5;298!5CE02DF63;137!552238C9F;1!552233116;11!5909E5672;1115!6404702EF;2864!5063A92B9;1507!5CE0549DC;2518!4089A364C;1!4089A3645;1!5519862E7;67!607A0F6A7;1!62A472E9C;1!62A6EAD14;2!58F42629B;1!58F3DD964;1!58F4237BC;36!607A3E982;1!58F47CECC;1!58F46D7F8;5!58F486EE0;30!55254CB27;269!607A3E123;5!62A670629;17!7617EC10D;0!729F5EE09;0!675E500F8;0!6381CA064;675!553B2AE20;1148!553B2AC5E;2!553B2A9DB;28!553B2A7BB;5!550C47987;5!54F5D2872;319!55A3ED6F1;1!55E2891F2;1!54F5F04C3;1!5526248E7;1!54CA08C93;1!553B2C1E9;980!5C8B717A8;57!54F5BD32C;1!5588899D2;954!5CA3873CD;609!5ACE86D45;2!5A61EC683;1!5A61EC681;6182!5FBF33073;1!5FBEE95F1;1!55A3ED6DF;1!5FBF264C0;1!55A3ED6D8;18!55A3ED6E8;2981!55269DD33;1687!5C55734C4;3!48979E138;2!5D20F7E8C;1!56F9C1E04;3!42F91CA2B;2!57DD6CC07;2!5F66AC4FD;2!78416FA42;6157!56A3EBECB;46!56F998E69;1852!5D5BE7A8F;1004!64E0F3B3C;6087!782D8E135;99!58948AF9F;1!58B4EDA25;1!5964DF407;1!5964DF584;1!5964DF19D;1!5964DF296;8!5AB9B2E41;1!5964DF7B1;1!5AB9B1DF4;1!5ABA965F8;1!5AB9B1C0B;2927!54A38CA5A;3044!54E43510D;12918!548B42B65;551!548B4AECD;4496!64A5C924F;1!63BCCC5D6;1!63C6B0C7A;1!63CA67483;1!64A5C8F1B;1!63BCCC5DD;1!64A5C8A8E;1!64A5C8EA7;1!63C6B0C92;1!64A5CA6B0;1!64A5C90A5;1!64A5CBB73;1!63BCCC5E0;4913!7353A240B;5088!541A0F80D;1073!55410289E;183!56E71E18A;6822!5892EF186;1224!63C6B0C97;6!63C6B0C9A;6314!63C77E4DE;1!63C768558;2!63C76B466;1!63C76F20D;1!63C76850E;1871!576EA6576;1!576EC3C50;1!576EE189C;35!57F594737;615!63C094212;11!63C0905A3;1!576EA7974;23!576F03425;8!62A16EE56;10!632F240CD;4772!58B3B1283;1!6133A36B7;721v60b6652b1263!77B9136CE;720!56CFAF7B9;3121!57E29961E;1100!56DFC3192;727!56D9E0544;16!5873BC276;529!78232B347;0!56D9D5121;362!5933E4AA2;1684!56D8E5E70;798!63F34196F;6!7821A1ECA;546!56DEBABDA;1496!56CFC02D9;33b-7178b789x155851y-15016z11208!55E29C1CD;1614!7464C859D;1326!5FBBF3824;0!5FC6FE1B4;0!639FE194C;0!60BB4D880;0!56FD2E6EA;0!63CA99EB3;0!5C5584F9E;0!5B735DC8B;1!5B7518434;0!55E2F11D5;0!5B104F26E;0!596380133;0!629DA82C6;0!5FBE8A5F9;180!579C87FF7;21!7821BE366;4!74051AABE;0!63BBD0EE4;0!56CC0990D;0!5B6CAC9E0;0!5DDF2EB1F;320!58C90D3E1;1343!78232E9D6;1876!68278CA84;219!6381A1AA4;1!62AEB5EE1;1!78232EA5E;0!68278CBB0;469!675E4538F;470b-791b787x-12778y11747z2450!5B40D6003;43b-786b786x-9767y-6226z-49!5AB634DC1;234!5F1E328AF;0!5F3C86A26;195!5DEFF6457;633!7640BE7EE;244!55F566361;1!55F566C89;1!57A354EDB;1!57A3D1B13;1!57A38DE87;1!5797BD76A;1!591F2A4CA;1!59FDC5280;1!5B3175607;1!5926655FF;1!58F3FBB2F;1!595859828;62!593383A72;3727!64636621B;570v0b6393!76E3F35A1;3100!590B1C66F;202!5CC993E1A;2024!64488F592;1!5E8CCCAD7;323!55E284FB6;390!642D18678;178!5ADBC7741;591!56CED7B1C;254!5731ED81E;47!56CC2868A;286!63E6DF990;1!63E6DF9F9;1389!5A48DD1E8;300!58B35FD43;33!5DDF0BA2B;460v0b-1263b1263e6204!778DB029C;82v0b-1263b1263!778DA835A;254!5B0CF1E31;1871!63340D806;429!64A40CF0E;146!5C5588E8F;2!63F3B4F85;0!5A9ECF511;1!5A9EBFC58;1!5B752920D;1!5B4581A0D;1!5A9EBC151;4655!5E5E52548;0!6130A06B0;4!5CB44B8CF;11!5E2C2BCCD;74!6537AE5A9;65!5E2C2F6E5;1!5E2C2D039;1!5E2C2DD07;375!62AC10D51;2!63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Finally, here is what it looks like when I try to optimize -


Again, thanks for your help.
Lance

Just cleared browser cache. Seems to be working. Just had a tutorial. Will continue and advise.

Lance

Thank you again. It is loading now. Will advise, if any further issues.

Lance

Awesome! Yeah I wonder if the browser was holding on to an old cached request… they can be pretty aggressive with the caching sometimes.