Shopping List missing gems, belt buckle, arcanum, inscriptions

I ran the “best in bags” gear optimizer and it output a set.

When I import the set to the ingame addon the shopping list it gives me includes enchanting mats and mats for engineer trinkets, but does not include gems, arcanums, inscriptions, the belt buckle etc.

It also shows a white box rather than a list of enchants etc.

Is this a known issue, or can I fix it myself somehow?
enchants white box

Thank you.

I think someone else reported a similar issue. It’s on my list to check out why it isn’t loading the required display information for gems and enchants.