Unexpected error

I keep getting an unexpected error whenever i try to use my best in bag after i import from the addon. tried refreshing the page, clearing cache and cookies but still happening. Also tried it on Chrome and Edge, Firefox is my default browser, but the Import option is missing. The exact wording is pasted below. Can anyone help?


There was an unexpected error performing your optimization.

Ticket Number: 6c93f8c5cc0f4992a1852d218e4190e1

Can you tell me which version of the optimizer you are trying to use? (retail, classic, tbc). I’m not able to load that snapshot. Could you post the string you are exporting from the addon as well?