Catalyst suggestion

[lordtyrion]

Good morning,

Please note that purchased/dropped Rift gear (veteran) can be converted to Tier at the Catalyst console. Can someone pass this on to Sir Robot please.

[yellowfive]

We can make sure those show up as catalyst options in the next site update.

If you have a snapshot of a character with some time rift items that can be converted, we could use that for an extra test case to ensure that the update is working before we post it. Instructions on how to make a snapshot here:

New "Help" Link Support Feature

Next to the big section titles of the optimizer features (“Best in Bags”, “Upgrade Finder”, etc.) there is a “help” link in green. Short Version: you will get much faster support if you press the “help” link next to whatever feature you need help with, then click Create Support Post, then copy the generated 32-character snapshot ID into your post with a description of your issue. Nine times out of ten if you don’t do this, we’ll have to ask you for the snapshot anyway before we can help you. B…

[lordtyrion]

Hey @yellowfive, Thanks for the reply and future update. Will be uber helpful features for alts.

Will check chars and see if any are pre-catalyst upgrade.

cheers

[lordtyrion]

Here we go; 55d325df74404e8b992d0a2cad9f9f4d

Char has 1 item that is eligible for catalyst - boots.

[lordtyrion]

and one more; abdf293fc8c748e989486636df9196f9

Paradoxical Cowl

[yellowfive]

Thanks – we did an update yesterday that should fix this issue, I tried both of your cases and they seem to be working now.

[lordtyrion]

Brilliant, working great! Thanks